FAQ

Q: Who we are?
  A: ETE Group is a group of leading corporations specialized in assembling, distributing and selling a wide range of IT products to large corporations as well as the end users.
Q: Is Foxconn Motherboard of a high quality?
  A: Foxconn Mother Boards have been awarded with the best international performance awards, as a result of its high performance, and it is also well known for being the most selling mother board in the world nowadays.
Q: I want to pay in installments and without interest?
  A: The bank is the one responsible for the installment payments.
Q: Can VGA cards be added to the computer system?
  A: Yes, but in that case, the mother board built in VGA card, will be disconnected automatically.
Q: Can more Rams be installed in the computer system?
  A: All of our PCs are designed in a way, in which it can be up graded constantly, where the user can add Ram up to 8G in some of the systems.
Q: What is up to 386 VGA card?
  A: This is the built in VGA card, which is of a better quality and is supplied from the RAM according to the need of the computer system.
Q: I have heard that call the computer systems are provided with Keyboard, and mouse, both are Microsoft original.
  A: This is true, so as to maintain the high performance of the system.
Q: Are there any gifts for the buyers of ETE Envision computer systems?
  A: 2 months, ADSL free subscription for any computer system.
Q: But what if I am subscribed to another ADSL service provider company?
  A: In this case, you can cut your current subscription, and make use of the 2 months free subscriptions, or you can give it to one of your friends.
Q: Can the gift be substituted for another?
  A: The gift is provided from Link dot net, which give the subscription to the user directly.
Q: I am from another governorate, how can I buy the PC?
  A: We will deliver the PC to your home or office, with 3 years warranty.
Q: Are the computer systems assembled here in Egypt?
  A: All the computer system specs are approved by Intel Corporation, which has specified the specs for each of ETE Envision computer systems. However, all our components are supplied from our multinational vendors, and are assembled here in our company, under Intel supervision.
Q: Can I pay with Visa Card?
  A: Yes.
Q: If I am in a governorate, how can I pay?
  A: Our representative will deliver your computer, and will be accompanied by an accountant to finalize the payment.
Q: What if the Computer system is not working, what shall I do?
  A: All our computers are provided with three years warranty, so that if anything goes wrong with computer in the 3 years, our maintenance department will fix it in 48 hours.
Q: Where can I buy the computer?
  A: You can receive your computer from any of our showrooms near by you.
Q: If I will pay in installments, and I also live in a governorate, how shall I pay?
  A: The installment payments are organized with the banks, and you can pay in the nearest bank near you.
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